reflexology lymm
GDPR & Privacy Policy
Reflexology Lymm
Treatments by Dawn Jackson
Last Updated: May 2026
Introduction
Reflexology Lymm is committed to protecting your privacy and handling your personal information responsibly, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how your personal information is collected, used, stored, and protected.
Who We Are
Reflexology Lymm
Treatments by Dawn Jackson
Lymm, Cheshire, United Kingdom
Email: dawn@reflexologylymm.co.uk
What Information We Collect
In order to provide reflexology treatments safely and professionally, we may collect and store the following information:
- Full name
- Address
- Telephone number
- Email address
- Date of birth
- Emergency contact details
- Relevant medical history and health information
- Lifestyle information relevant to your treatment
- Appointment and treatment records
- Payment and booking information
Why We Collect Your Information
Your information is collected in order to:
- Provide safe and appropriate reflexology treatments
- Maintain accurate consultation and treatment records
- Manage bookings and appointments
- Communicate regarding appointments or treatments
- Meet insurance and professional body requirements
- Comply with legal and regulatory obligations
Health information is collected only where necessary to provide safe and effective treatments.
Lawful Basis for Processing
Personal information is processed under the lawful basis of:
- Contractual necessity, in order to provide booked treatments and services
- Legitimate interests, for the safe and effective running of the business
- Explicit consent, where sensitive health information is collected as part of consultation and treatment planning
How Your Information Is Stored
Your information is stored securely and treated confidentially.
This may include:
- Secure digital systems
- Password-protected devices
- Secure online booking platforms
- Locked paper consultation forms where applicable
Your information is only accessed where necessary for the running of the business and delivery of treatments.
How Long Information Is Kept
Client consultation records are typically retained for up to 7 years following your last appointment in line with professional insurance and legal recommendations.
Children’s records may be retained until the client reaches age 25.
After this period, records are securely deleted or destroyed.
Sharing Your Information
Your information will never be sold or shared for marketing purposes.
Information may only be shared:
- Where legally required
- With your consent
- If necessary to protect your vital interests or safety
- With insurers or professional advisers where required
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Further information is available from the ICO:
Website & Cookies
If you visit the Reflexology Lymm website or use online booking systems, limited information such as cookies or analytics data may be collected to help improve website performance and user experience.
Changes to This Policy
This GDPR & Privacy Policy may be updated from time to time to reflect legal, regulatory, or business changes.
The latest version will always be available upon request.